• "We must become the change we want to see." Mahatma Gandhi

  • "One hundred percent of the shots you don't take don't go in." Wayne Gretzky

  • "Courage is not the towering oak that sees storms come and go; it is the fragile blossom that opens in the snow." Alice Mackenzie Swaim

  • "Aut Viam Invenium Aut Facium" - 'Where there's a will there's a way',

  • "Don't be afraid to take a big step when one is indicated. You can't cross a chasm in two small steps." David Lloyd George

  • "It is only as we develop others that we permanently succeed." Harvey Samuel Firestone

  • "I've learned that everyone wants to live on top of the mountain, but all the happiness and growth occurs while you're climbing it." Andy Rooney

  • "Keep doing what you've been doing and you will keep getting what you've been getting!" Jackie B Cooper

  • "Always do the right thing. This will gratify some people and astonish the rest." Mark Twain

  • "If you tell the truth you don't have to remember anything." Mark Twain

  • "The stone age didn't end because they ran out of stones."

  • Compassion is not weakness, and concern for the unfortunate is not socialism." Hubert H Humphrey

  • "To conquer fear is the beginning of wisdom." Bertrand Russell

  • "You have a choice as to whether you are either part of the steam roller or part of the road."

  • "A mistake is only a mistake if you don't learn from it."

  • "The great use of life is to spend it for something that will outlast it." William James

  • "If you don't know where you are going you will probably end up somewhere else." Laurence Peter

  • "Why not go out on a limb? That's where the fruit is." Will Rogers

  • "Character building begins in our infancy, and continues until death." Eleanor Roosevelt

  • "The workplace should primarily be an incubator for the human spirit." Anita Roddick

  • "Argue for your limitations, and sure enough they're yours." Richard Bach

  • "Success is not the result of spontaneous combustion. You must set yourself on fire." Fred Shero

  • "There is nothing so useless as doing efficiently that which should not be done at all." Peter Drucker

  • "With every willing pair of hands comes a free brain."

  • We don't see things as they are, we see things as we are." Anais Nin

  • "Along this tree, from root to crown, ideas flow up…and vetoes down." Peter F Drucker

  • "Let us be thankful for the fools. But for them the rest of us could not succeed." Mark Twain

  • "It is easier to fight for one's principles than to live up to them." Alfred Adler

  • "If you don't create your reality, your reality will create you." Lizzie West

  • "Humans are producers of their life circumstance not just products of them." Albert Bandura

Level 3 S/NVQ in Management PDF Print E-mail

Programme Outline

The ILM Level 3 S/NVQ in Management is for first line managers who have decision-making responsibilities within defined limits and wider responsibility for people and their performance and also assess their knowledge and understanding of key management activities. It also gives managers an opportunity to develop their performance in their job to become more effective and to progress their career.

Candidates are required to take seven units: four mandatory units plus three out of a choice of 11 optional units.

Mandatory Units (four)

  • A2 Manage your own resources and professional development
  • B6 Provide leadership in your area of responsibility
  • D6 Allocate and monitor the progress and quality of work in your area of responsibility
  • E6 Ensure health and safety requirements are met in your area of responsibility

Optional Units (select three)

  • B11 Promote equality of opportunity and diversity in your area of responsibility
  • C2 Encourage innovation in your area of responsibility
  • C5 Plan change
  • C6 Implement change
  • D1 Develop productive working relationships with colleagues
  • D3 Recruit, select and keep colleagues
  • D7 Provide learning opportunities for colleagues
  • E1 Manage a budget
  • F1 Manage a project
  • F6 Monitor and solve customer service problems*
  • F8 Work with others to improve customer service *
  • * Unit imported from Customer Service L2/3

Progression

Candidates can progress onto:
· ILM Level 4 S/NVQ in Management; S/NVQ in Personnel Management; or NVQ in Volunteer Management
· ILM Level 3 Certificate or Introductory Certificate in Management
· ILM Level 5 (new NQF) Diploma or Introductory Diploma in Management
· ILM Level 3 or (new NQF) Level 5 Award or Certificate in Leadership
· ILM Level 3 or Level 5 (new NQF) qualifications in Coaching and Mentoring.

Candidates who achieve the ILM Level 3 S/NVQ in Management will be eligible to apply for ILM Associate Membership (AMInstLM).

 

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