• "Character building begins in our infancy, and continues until death." Eleanor Roosevelt

  • "The great use of life is to spend it for something that will outlast it." William James

  • "Along this tree, from root to crown, ideas flow up…and vetoes down." Peter F Drucker

  • "There is nothing so useless as doing efficiently that which should not be done at all." Peter Drucker

  • "It is only as we develop others that we permanently succeed." Harvey Samuel Firestone

  • "Keep doing what you've been doing and you will keep getting what you've been getting!" Jackie B Cooper

  • "The workplace should primarily be an incubator for the human spirit." Anita Roddick

  • "Success is not the result of spontaneous combustion. You must set yourself on fire." Fred Shero

  • "You have a choice as to whether you are either part of the steam roller or part of the road."

  • "Argue for your limitations, and sure enough they're yours." Richard Bach

  • We don't see things as they are, we see things as we are." Anais Nin

  • "If you don't create your reality, your reality will create you." Lizzie West

  • Compassion is not weakness, and concern for the unfortunate is not socialism." Hubert H Humphrey

  • "With every willing pair of hands comes a free brain."

  • "If you tell the truth you don't have to remember anything." Mark Twain

  • "Humans are producers of their life circumstance not just products of them." Albert Bandura

  • "Don't be afraid to take a big step when one is indicated. You can't cross a chasm in two small steps." David Lloyd George

  • "One hundred percent of the shots you don't take don't go in." Wayne Gretzky

  • "I've learned that everyone wants to live on top of the mountain, but all the happiness and growth occurs while you're climbing it." Andy Rooney

  • "The stone age didn't end because they ran out of stones."

  • "To conquer fear is the beginning of wisdom." Bertrand Russell

  • "Why not go out on a limb? That's where the fruit is." Will Rogers

  • "Courage is not the towering oak that sees storms come and go; it is the fragile blossom that opens in the snow." Alice Mackenzie Swaim

  • "If you don't know where you are going you will probably end up somewhere else." Laurence Peter

  • "It is easier to fight for one's principles than to live up to them." Alfred Adler

  • "Always do the right thing. This will gratify some people and astonish the rest." Mark Twain

  • "Let us be thankful for the fools. But for them the rest of us could not succeed." Mark Twain

  • "We must become the change we want to see." Mahatma Gandhi

  • "A mistake is only a mistake if you don't learn from it."

  • "Aut Viam Invenium Aut Facium" - 'Where there's a will there's a way',

ILM Level 3 in First Line Management PDF Print E-mail

The ILM Level 3 Award in First Line Management, ILM Level 3 Certificate in First Line Management, and ILM Level 3 Diploma in First Line Management are qualifications that have been specially designed to give practising or aspiring first line managers a solid foundation in their formal development as a manager.

The Award is a concise qualification which gives an introduction to the basic skills, knowledge and understanding required by today's first line manager. The mandatory unit 'Solving Problems and Making Decisions' is designed to develop practical techniques for tackling managerial problems and making decisions from gathering and interpreting information through to the effective communication of outcomes.

The Award provides 5 Credits

The Certificate provides a more comprehensive programme that builds and broadens the skills and knowledge gained in the Award (please note candidates may join the Certificate directly and are not required to undertake the Award as a prerequisite). Here organisational change is explored, giving participants a deeper understanding of this critical workplace issue and providing them with the tools to plan for and deal with organisational upheaval. The crucial skill of time management is also explored in the fourth mandatory unit for the Certificate.

The level3 Certificate provides 20 credits

The Diploma develops a very comprehensive range of management skills, providing learners with the broad body of knowledge required by a first line manager. The qualification builds on the Award and Certificate, though is more suited to the practising manager. (Please note candidates are not required to undertake either the Award or Certificate as prerequisites and may join Diploma programmes directly). The additional mandatory units cover business communication - writing for business and making presentations - creativity and innovation for the workplace as well as information gathering and analysis, and managing customer service.

The level 3 Diploma provides 37 credits

Flexibility - all candidates are able to choose from a diverse range of optional units to build their qualification - the Award, Certificate or Diploma . This high level of flexibility allows individuals or their employers to custom build a qualification focusing on the key areas of first line management that are most relevant to the demands of a specific role, industry or organisation. From managing health and safety to planning change in the workplace, the ILM First Line Management qualifications can be fully tailored to meet the varying needs of learners across all employment sectors.

Entry Requirements There are no formal entry requirements but learners will normally be practising or aspiring first line managers with the opportunities to meet the assessment demands and to have a background and experience which will enable them to benefit form the programme.

For further details and a quotation for bespoke programmes please contact us at

 

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